Use of Cookies

What are cookies?

Cookies are small text files that your browser saves on your device’s hard drive according to its settings. Cookies are necessary to ensure the proper functioning of the site and to provide services such as searching and booking flights. Without these cookies, the site will not function correctly.

Cookies store data about the information you previously searched for on the site, the language and font size you used, and other information to improve user convenience. Cookies are safe and cannot be used to spread viruses; they cannot read other data from the hard drive.

What types of cookies do we use and why?

To improve the functionality of Skymann.com and make it easier to use, the following types of cookies are used:

Session or temporary cookies

These cookies are stored in the device’s memory and exist until the web browser is closed, i.e., until internet use stops. Then, the cookies are automatically deleted. Session cookies help Skymann.com understand how the user moves from page to page, remember actions performed on previous pages, and ensure site security and basic functionality. Session cookies are never saved on the device’s hard drive and do not collect any information from the device. Their use ceases at the end of the web browser session or after a period of inactivity.

Persistent cookies

These cookies are saved on the device’s hard drive and are not deleted after the browser is closed. Persistent cookies identify the site visitor as a Skymann.com user and later allow the site to retrieve information about the user and their previous actions on the site. Such cookies are used to analyze the number of visitors, average time spent in specific sections of the site, and how users navigate to and use the site. The analysis of the collected data helps improve the site’s performance.

The cookies used on Skymann.com can be categorized into four groups:

• Strictly necessary cookies – Required for users to utilize site features and for user identification.
• Functional cookies – Allow the site to remember user preferences (e.g., username, language), thus enhancing and personalizing the site.
• Performance or analytical cookies (third-party cookies) – Gather information about how users interact with the site, which sections are visited most often, and whether they receive error notifications.
• Advertising cookies (third-party cookies) – Allow the site to present visitors with advertisements on other sites (e.g., YouTube). These cookies also use the AdWords function to track purchases from ads, helping us monitor sales and other actions from ads.

Skymann.com uses third-party cookies, such as those from Google, for advertising and optimizing marketing communication.

Can cookies be refused or deleted?

Web browsers like Google Chrome, Internet Explorer, Firefox, Mozilla, Opera, etc., allow users to manage cookies through their settings. Users can modify their browser settings to accept or reject all or specific cookies or receive notifications when new cookies are sent to the device.

To do this, users need to enable the settings available in their browser (usually found in the “Help,” “Tools,” or “Edit” sections). For more detailed information on managing cookies depending on the browser, visit www.aboutcookies.org.

However, please note that if cookies are disabled or deleted, users may not be able to use the site fully and comfortably.

Contact Information

The site is owned and operated by Sky Maxxi SIA, Tirzas 1a 19, Rīga, Latvia. Registration number 40103416234, VAT LV40103416234.

How to contact us?

For questions regarding the use of cookies and personal data processing, please email [email protected].

Privacy Policy

This privacy policy and cookie rules were updated on May 20, 2018.

SKY MAXXI SIA notifies about the use of clients’ personal data on this site strictly in accordance with laws and regulations on personal data. This means that personal data provided by clients to SKY MAXXI SIA is protected and used as intended. The «Privacy Policy» will explain how your personal data is used.

If you have any questions regarding the types of data used and stored, please contact SKY MAXXI SIA at the address provided at the end of this section.

Purposes for which personal data is used

Personal data is used for the following purposes:

• To access this site.
• To utilize the features of this site.
• To conclude and execute service contracts (e.g., flight booking).
• To create a personal user account that shows order history.
• To contact you upon your request.
• To evaluate and improve the functions of this site and the services provided.

Categories of personal data

The following personal data is used for the purposes listed above:

• First and last name.
• Date of birth.
• Nationality.
• Gender.
• Email address.
• Phone number.
• Passport data required for flight check-in (nationality, passport number, passport validity).
• Flight information (departure date, length of stay, travel information).
• Information on recently viewed sections of our site and selected flights.
• IP address.
• Cookies.
• Any personal data mentioned in forms for ordering additional services (e.g., baggage) or in email correspondence.

Provision of your personal data to third parties

We do not provide your personal data to third parties without your prior consent unless it is necessary for contract execution or required or permitted by law. We may transfer your personal data to companies that manage these data on our behalf:

• External service providers for flight booking (e.g., booking system providers).
• Cookie providers (see below).

Agreements are in place with these companies to stipulate how client personal data should be used.

We may also transfer your personal data to third parties who manage these data independently. We do not have the right to dictate how these third parties use your personal data, as they decide for themselves how to use and share your data. These third parties may include:

• Companies providing e-payment services.
• Companies administering customer claims (if you file a claim related to flight inconvenience).
• Airlines.
• Hotels and other accommodation service providers (if booked on Skymann.com).

We may also need to provide your personal data to institutions of foreign countries. Some foreign laws require the provision of information about your booking and travel to border control services. This means that the personal data and travel information we have will be provided to customs and immigration services of each country listed on your ticket. Additionally, some countries’ laws require us to obtain the client’s passport data before traveling to or from the specified countries. If necessary, this information is provided to the competent customs and immigration authorities. Your personal data may also be provided to relevant government institutions in accordance with the law.

Email

SKY MAXXI SIA sends several types of emails: service-related and promotional messages.

Service-related messages

These emails inform the client about important changes and updates related to ordered services. The messages may include information about emergencies, changes to your order, important additional travel information, Skymann.com account confirmations, changes to service conditions, and information about the termination of partnership agreements related to your order.

Promotional messages

If you consent to receive our promotional messages, we will inform you of the latest airline offers, promotions, and services. You can unsubscribe from promotional messages at the end of each mailing.

Data Retention Periods

Personal data is retained only for as long as necessary to achieve the purposes indicated in this privacy policy. The data retention periods in our system are as follows:

• Promotional mailing subscription: until unsubscribed.
• Orders and reservations: 1 year.
• Email correspondence: in accordance with the law.
• Cookie retention periods are indicated in the respective section.

Data Security

We take all necessary measures to restrict and avoid misuse of your personal data and limit unauthorized access to it. We ensure that all necessary actions are taken so that your personal data is transmitted only to designated third parties, that access to data is secure, and that it is regularly checked for deficiencies. We use TLS certificates to ensure secure transmission of your personal data and to protect internal communication.

Third-Party Websites

The cookie policy does not apply to third-party websites that you may navigate to via links on this site. We cannot guarantee that these third parties will handle your personal data reliably and securely, so we recommend reviewing the privacy policy of each third-party site before using it.

Right to Privacy

If you have any questions regarding your personal data submitted to us, please contact us. Our contact information is at the end of this privacy policy. In accordance with applicable privacy legislation, you have the right to:

• Obtain information about what personal data we store and how it is used.
• Access your personal data in our possession.
• Request the deletion of outdated data.
• Withdraw consent to store your personal data.
• Request not to use certain types of data.

Changes to this Privacy Policy and Cookie Rules

We reserve the right to change this privacy policy and cookie rules. All changes will be published on this web page. We recommend occasionally reviewing this privacy policy and cookie rules to be aware of any changes.

Terms of Use

These Terms constitute a legally binding agreement between the user of the Skymann.com site (hereinafter referred to as the «User») and Sky Maxxi SIA (hereinafter referred to as the «Company») and regulate the use of the site and services provided through it.

By using the information posted on the site, you confirm your acceptance of the Terms of Use. If you do not agree with the Terms, you must immediately stop using this site.

Our Services

The Company provides the User with access to the Site—an online service hosted on the network at https://skymann.com/, designed to search for and provide the User with information on flight options offered by third parties—airlines (Partners).

Through the Site, the User can:

• Compare selected flight offers.
• Choose a suitable flight (air ticket) offered by the Company’s Partners (airlines).
• Book and pay for the flight.

The Company provides a service for flight search and booking on behalf of and in the interest of the User. The Company is not an air transportation service provider and is not responsible for the provision of flight services by the Partner (airline).

By ordering the services offered on the Site, the User accepts these Terms and confirms that they have the necessary authority and legal capacity to act on behalf of themselves or on behalf of the person(s) on whose behalf they act.